The In-Flight Entertainment (IFE) systems are becoming a much more vital part of the air travelling experience. The In-Flight Entertainment system is used to satisfy the customers during their travelling experience. Without the system, customers will become unsatisfied and will lose interest in travelling with a company which serves a poor In-Flight Entertainment system. For the In-Flight Entertainment system to be successful the customers must be satisfied with what they are getting and they must feel safe using it.
With the customers satisfied with it, they will be more comfortable with using the system and even more comfortable with the aircraft itself. With all of the advances in technology on the In-Flight Entertainment system, customers will be able to take full control of their entertainment experience. The one aircraft which has demonstrated that it carries the high quality In-Flight Entertainment system, it would be the Airbus A380. The A380 is a newer model of Airbus but already shows the potential of being the ultimate entertainment aircraft.
To begin with, the aircraft to be used needs to be as safe as it could possibly be. The safety of the passengers on the aircraft is the highest priority, every system must be checked to be safe and this is no different to the In-Flight Entertainment system. In the past, reports have been written on the faults of other aircraft carriers. Gary Stroller reports that Airline maintenance workers filed nearly 400 reports of difficulty with the systems to the Federal Aviation Administration during the past 10 years (Stroller 2009, Para. ).
There have been problems caused by the In-Flight Entertainment System like hearing loud noise coming from the TVs or smoking appearing from an entertainment box (Stroller 2009, Most reports filed with the FAA tell of burning odors or smoke in the passenger cabin or cockpit:). These aircraft have shown the incapability of being 100% safe compared to the A380 which is proving to be the one safest aircrafts available for flight and this is due to the money that has been put into the aircraft.
The cost for each aircraft is approximately between 317. 2 and 375. 3 million but an exact cost price could not be determined due to airlines different needs from each aircraft. Even tho repairs for the aircraft can be extremely high, like the incident on the 4th of November 2010 when an engine failed (Heasley & Arup 2010) which had nothing to do with the In-Flight Entertainment system. This incident which no one was injured in the end resulted in Estimates of the cost of the work reach as high as $150 million (OSullivan 2011, para. ), so this shows that airlines will pay that extra money to ensure they have an A380 running in their company, which this also shows that the Airbus A380 is one of the best and most wanted aircrafts in current use to which can ensure the satisfaction of their passengers. The money airlines use on their aircrafts is not only used on repairs but is used to invest in their passengers satisfaction on board; before, during and after their flight. This relates to the space available in the aircraft, the seating available in the aircraft and how the aircraft itself is configured to suit what each passenger paid for.
To ensure the comfort of all of their passengers, Qantas has invested in new four class configuration. 12 A380s will continue to fly with a four-class configuration, including First class, but be refitted to reduce Business seating and increase Premium Economy and Economy seating. The remaining eight aircraft will be delivered from 2012 in a three-class configuration and with no First cabin (Richard 2010, Airbus A380). This shows the flexibility of the aircraft being able to easily support a variety of flight class with a capacity of 525 passengers and also being about to do to no extra cost to the airline.
The aircraft has been made to have more space to more around, its about 50% more floor surface than any other commercial aircraft (Airbus 2011) which allows passengers to move freely around the aircraft comfortably. The aircraft can also carry up to 853 in a single-class configuration which they can also provide more comfortable and wider seats compared other aircrafts available and always more people can fly on the one flight which is a great advantage for the airlines (Airbus 2011).
To ensure that before the In-Flight Entertainment system can be used, the passengers must be satisfied and comfortable with their surroundings. With new advanced seating and the space available on the aircraft, the A380 will make all passengers aboard the aircraft feel as if they were at home. Now to the most important part of the In-Flight Entertainment, the little gadgets and interesting buttons which passengers play with to past the time during the flight. In the A380, the In-Flight
Entertainment system comes with a Wide screen monitor in all cabins and behind seat heads. With the monitor you will be able to view over 100 movies, over 500 television shows , listen to over 1000 audio CDs , play from range of over 80 pc style games and read from a range of audio books (Qantas 2011). There is also a Lonely Planet destination and arrival guide which can be used to keep track of the passengers journey on the A380 and there is also Language Tutorials available to those try to learn a different language to be used at their destination.
There is other basic entertainment feature like moving maps of the aircraft, a news feature which always you to read the news on the monitor and a weather which can also be viewed on the monitor(Newton 2007). With many videos and movies available in the Entertainment system, passengers will have a variety of options to entertainment their needs like never before. All of these really make up what is to entertain the passengers, to ensure that they are not bored out of their minds, if airlines and aircrafts can provide an In-Flight Entertainment which can satisfy the needs for their passengers, they will be back using them in the future.
These basic features have become a more and more important part of an aircraft system than ever before, especially for those who need away to past the time during the flight and really enjoy what they have paid for. For those passengers who want to broaden their entertainment and satisfy their needs a bit more than the rest, the Airbus A380 has got what the passengers need to entertainment themselves during their flights.
A few years ago, there was no way that the passengers could connect to another from within the aircraft during the flight, but now a new concept of installing Wi-Fi onto the A380 has shown that this is not the case anymore(Kirby 2010). This new concept will allow passengers to use their personal Wi-Fi mobile devices to connect to the worldwide web which will allow them to have contact with associates, friends and family while they fly. The younger generation can use social networking to put images, videos or other information on how their trip was.
With passengers being able to access Wi-Fi, the passengers will be able to advance their entertainment to a whole different level. With more advanced technology being placed onto new aircraft, the A380 leads the way with more options for passengers to enhance their entertainment. With more businessman and others who are travelling to a destination, the flight time is a great opportunity to complete any work need to be done. With this in mind, the Airbus A380 gives the passengers the ability to do so with new technology to support a personal mobile desktop. A USB port to allow you insert a thumb drives (Portable Hard disk drive).
Most spreadsheet, presentation, or word-processing documents can be opened on the screen and modified using a full QWERTY keypad on the back of the system controller (Laker 2008). Even without a mobile personal desktop, work can be accessed and be worked on through the monitor and port provided on the A380 which makes completing work that much easier and allows the passenger to have space to organise the work that is need to be done. Laker also goes on to mention that there is a video input jack that will allow the viewing of videos and images on the monitor provided from a third party device (2008).
With this technology, passengers are allowed to connect their iPods, portable DVD players or even their video cameras into the jack provided and view their recent experiences and relive the memory on the plane. They can even use the video jack to access their device to play movies or videos they have with them, which can be used to entertainment during the duration of their flight. To conclude, the In-Flight Entertainment has been a more important part of an aircraft like never before. The most important part of the In-Flight Entertainment system is being the safety of the equipment available for use, leads the way with safety.
The money put into the aircraft is used to ensure the satisfaction of their passengers, making sure they are comfortable with the equipment available inboard and the aircraft itself. Finally the types of technology that is available for the customers use, can be as basic as changing the channel on the monitor to being able to complete a power point presentation for business purposes. The Airbus A380 has the most impressive and advanced In-Flight Entertainment system available for an aircraft. At the moment it leads the way with the best aircraft entertainment technology.