Do you have information flow-sheets at your organization? What is the purpose for them? Are they always this formalized? Should they be? (If you dont have a information flow sheet currently make one up for your organization) In the family practice we have two offices, I really did not know about flow sheets. I asked the billing person in the office and she did show me one and it is similar to 2-3. She did explain to me what they are about and how they function for the office, but I dont understand it as much. I think because I am more in the clinical side of the office it makes it hard for me to understand how they are used. She did mention they will be changing since the practice was bought out by the hospital. She stated it will be sometime in the upcoming year.